Micro Training Associates, located in Canton, CT, just outside of Hartford, is a custom instructional design firm offering assistance with the development of all forms of training, including e-learning, classroom and blended solutions. Our team of seasoned consultants has special expertise with the development of training for the communications and financial services industries, especially in the areas of customer service, sales, product, end user and supervisory/management training. Micro Training Associates has been providing blue chip custom training development services for blue chip companies since 1983, and has achieved an exceptional record for on time project completion under the most demanding project conditions.

Portfolio

Client: BellSouth

BellSouth selected Micro Training Associates to develop training for 8,500 Sales and Service Associates on a new billing application.



For more information on our portfolio of services and representative projects we’ve completed over the years, click here.



	Other product managers are thanking us for offering the competitive training to the reps. This program has been a definite breakthrough. When other competitive products hit the market, the reps will already be a step ahead, thanks to the training they received.

	Manager BellSouth Telecommunications

Instructional Design Monthly Tip

Baffled by what colors to use in your multimedia program? If the program incorporates a creative theme, take a cue from the colors it suggests.