Micro Training Associates, located in Canton, CT, just outside of Hartford, is a custom instructional design firm offering assistance with the development of all forms of training, including e-learning, classroom and blended solutions. Our team of seasoned consultants has special expertise with the development of training for the communications and financial services industries, especially in the areas of customer service, sales, product, end user and supervisory/management training. Micro Training Associates has been providing blue chip custom training development services for blue chip companies since 1983, and has achieved an exceptional record for on time project completion under the most demanding project conditions.

Do your training challenges seem insurmountable? Are you facing killer deadlines? Does your content change from moment to moment? Are you being asked to do more and more with less and less? Let Micro Training Associates help you!

With more than 24 years of experience, our expert team of training professionals is ready to tackle the most complex challenges and deliver winning results. Whether you need instructor-led training, e-learning, or blended solutions, we have the skills you need. If you have a project in mind, please contact us for a free, no obligation telephone consultation!

Looking for top-quality, off-the-shelf training for customer service or call center Reps? Look no further! Micro Training Associates “Service Quest” customer service training CD provides 8 hours of highly entertaining, engaging and effective training on everything you need to turn raw recruits into polished pros

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BellSouth selected Micro Training Associates to develop training for 8,500 Sales and Service Associates on a new billing application. Click on the thumbnail to learn about the challenges in this project and how the Micro Training Associates team met them.

For more information on representative projects we’ve completed over the years, visit our portfolio.

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